Privacy Policy and terms and conditions

KaranKavach.com built the Karan Kavach app as a Freemium app. This SERVICE is provided by KaranKavach.com at affordable cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Karan Kavach unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Customer name, Identification id/Aadhar card, Camera, Contacts, Location, Storage etc permissions to save user in case of emergency.. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app

    Google Play Services (https://policies.google.com/privacy)

    AdMob (https://support.google.com/admob/answer/6128543?hl=en)

    Google Analytics for Firebase (https://firebase.google.com/policies/analytics)

    Facebook (https://www.facebook.com/about/privacy/update/printable)

    Paytm payment gateway (https://www.paytmpayments.com/terms-of-use, https://paytm.com/company/terms-and-conditions?company=one97&tab=terms)

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

    To facilitate our Service;

    To provide the Service on our behalf;

    To perform Service-related services; or

    To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2020-10-01

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@karankavach.com.

By downloading or using the app, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the app. You’re not allowed to copy, or modify the app, any part of the app, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the app, and you also shouldn’t try to translate the app into other languages, or make derivative versions. The app itself, and all the trade marks, copyright, database rights and other intellectual property rights related to it, still belong to Karan Kavach.

Karan Kavach is committed to ensuring that the app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the app or to charge for its services, at any time and for any reason. We will never charge you for the app or its services without making it very clear to you exactly what you’re paying for.

The Karan Kavach app stores and processes personal data that you have provided to us, in order to provide our Service. It’s your responsibility to keep your phone and access to the app secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the Karan Kavach app won’t work properly or at all.

The app does use third party services that declare their own Terms and Conditions.

Link to Terms and Conditions of third party service providers used by the app

    Google Play Services (https://policies.google.com/privacy)

    AdMob (https://support.google.com/admob/answer/6128543?hl=en)

    Google Analytics for Firebase (https://firebase.google.com/policies/analytics)

    Facebook (https://www.facebook.com/about/privacy/update/printable)

    Paytm payment gateway (https://www.paytmpayments.com/terms-of-use, https://paytm.com/company/terms-and-conditions?company=one97&tab=terms)

You should be aware that there are certain things that Karan Kavach will not take responsibility for. Certain functions of the app will require the app to have an active internet connection. The connection can be Wi-Fi, or provided by your mobile network provider, but Karan Kavach cannot take responsibility for the app not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your data allowance left.

If you’re using the app outside of an area with Wi-Fi, you should remember that your terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app, or other third party charges. In using the app, you’re accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the app, please be aware that we assume that you have received permission from the bill payer for using the app.

Along the same lines, Karan Kavach cannot always take responsibility for the way you use the app i.e. You need to make sure that your device stays charged – if it runs out of battery and you can’t turn it on to avail the Service, Karan Kavach cannot accept responsibility.

With respect to Karan Kavach’s responsibility for your use of the app, when you’re using the app, it’s important to bear in mind that although we endeavour to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. Karan Kavach accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the app.

At some point, we may wish to update the app. The app is currently available on Android & iOS – the requirements for both systems(and for any additional systems we decide to extend the availability of the app to) may change, and you’ll need to download the updates if you want to keep using the app. Karan Kavach does not promise that it will always update the app so that it is relevant to you and/or works with the Android & iOS version that you have installed on your device. However, you promise to always accept updates to the application when offered to you, We may also wish to stop providing the app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.

Changes to This Terms and Conditions

We may update our Terms and Conditions from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Terms and Conditions on this page.

These terms and conditions are effective as of 2020-10-01

Refund and Cancellation: Transaction failure during payment is not responsibility of Karan Kavach, to check for refund of failed transaction user should connect to user bank or payment api gateway with transaction id, user can refer terms and condition of such refunds on above provided link of payment api gateway. Coins purchased on app is not reversiable process, though user will able to convert coins to money by upcoming feature of Karan Kavach.

Contact Us

If you have any questions or suggestions about our Terms and Conditions, do not hesitate to contact us at support@karankavach.com

At Karan Kavach, the safety and well-being of every individual, especially children, are our highest priorities. As a comprehensive social media app designed for the protection and security of men, women, and children, we are deeply committed to preventing any form of Child Sexual Abuse and Exploitation (CSAE). Our platform is built to provide 24/7 security for families, friends, and loved ones, ensuring that both physical and emotional safety are maintained at all times.

Below, we outline our policies and proactive measures against CSAE to protect users on our platform and in real life.

1. Real-Time Blocking by Users

We empower users to take control of their safety and actively prevent CSAE-related behavior:

Real-Time Blocking:

Users can instantly block another user if they encounter inappropriate behavior or content. This ensures that harmful individuals are immediately restricted from interacting with others.

Vote to Prohibit Crime:

Users can vote on content or behavior they believe to be criminal, including CSAE-related incidents, raising awareness and collectively strengthening community efforts to prevent crime.

2. Direct Connection to Law Enforcement and Support Agencies

In case of suspected CSAE, users have the ability to directly connect with relevant authorities and organizations:

Connect to Law Enforcement:

In an emergency or if CSAE is suspected, users can instantly connect with nearby law enforcement agencies such as police officers, including those specializing in child protection.

Access to Advocates and Women’s Committees:

Users can reach out to child protection advocates and women’s committees for immediate support and legal guidance.

Emergency Services for CSAE Prevention:

Through Karan Kavach, users can get assistance from nearby police, advocates, and specialized services aimed at stopping CSAE, ensuring swift action in protecting victims.

3. Emergency Response and CSAE Crisis Management

Karan Kavach has been designed with emergency features to ensure that individuals facing CSAE situations can quickly get help:

SOS Emergency Help:

With just a click, the app alerts a network of responders (family, police, advocates, and nearby individuals) to offer immediate assistance. For situations involving CSAE, responders are given detailed alerts about the nature of the emergency and the closest available help.

24/7 Law Enforcement Connection:

In cases where CSAE is suspected or reported, Karan Kavach directly connects users with the nearest law enforcement, including specialized child protection units.

Nearby Services:

Users can access details for local child protection organizations, women’s committees, hospitals, and emergency responders like ambulances and fire departments. These services are available worldwide and ensure quick access during any emergency.

4. Educational Resources and CSAE Awareness

At Karan Kavach, we believe that educating the public is key to preventing CSAE and fostering a safer society. To that end, we offer:

Educational Materials:

App promotes via providing categories on identifying signs of child and women abuse, understanding legal rights, and how to report CSAE to advocates / police.

Collaborations with Child Protection Experts:

We guide users to connect with global organizations that specialize in child safety to ensure our platform adheres to the latest best practices.

Raising Awareness through Posts:

Users can share educational content, community updates, and awareness campaigns related to CSAE prevention and child safety.

Raising awareness through Youtube channel:

We have created multiple educational videos for "how to use sos / police / advocate / womencommittee etc."

youtube channel link:

https://www.youtube.com/watch?v=0M6oMYWsZcM&list=PLzy-_Vw1s6BQSkm_ix1xNCr8oqZrGjApT&index=11

5. Privacy, Security, and Age Verification

To ensure that children are properly protected on Karan Kavach, we have implemented robust privacy and security policies:

Age Verification:

Our platform requires age verification to restrict access to sensitive or adult content, protecting children from exposure to inappropriate material.

Anonymous Communication Options:

We understand that privacy and security are crucial, so we provide anonymous messaging features, allowing children or vulnerable individuals to seek help without disclosing personal information to potential abusers.

6. Zero Tolerance for CSAE and Criminal Behavior

Karan Kavach maintains a strict zero-tolerance policy towards CSAE, and any violation will result in:

Permanent Account Bans:

Users caught distributing, requesting, or promoting CSAE content will face immediate and permanent account suspension.

Law Enforcement Notifications:

Any verified CSAE case will be promptly reported to the relevant authorities by use / advocates, including local police and child protection agencies. Karan Kavach cooperates fully with law enforcement to ensure that criminals are held accountable.

Community Monitoring:

We actively monitor via analytics the platform for any signs of CSAE and encourage the community to report concerning behavior. We also rely on partnerships with law enforcement and child protection organizations to identify and prevent CSAE across the app.

7. Community Empowerment and Safe Social Interaction

We believe that social networks can be a powerful tool for positive change. Karan Kavach enables users to engage with the community in ways that foster a safe, respectful, and supportive environment:

Safe Social Features:

Posts, images, and videos shared on Karan Kavach are subject to strict moderation to ensure they do not contain harmful material. Additionally, users can add their voice in community discussions, providing feedback and insights into local issues related to CSAE and general safety.

Financial Support for Victims:

Users can raise funds or provide financial assistance to victims of CSAE, contributing to rehabilitation or protection services through our platform’s donation features.

8. Continuous Improvement and Feedback Loop

We are constantly evolving our CSAE prevention strategies. Your feedback is essential in keeping Karan Kavach a safe and secure platform for everyone:

User Feedback:

Users are encouraged to provide feedback on safety features, and we continually update our technology to address emerging threats.

Frequent Updates and Audits:

Regular reviews of our security measures and content moderation systems ensure we are proactive in the fight against CSAE.

9. Commitment to Child Safety

At Karan Kavach, we are dedicated to not just protecting users from CSAE but also contributing to a broader societal effort to eliminate child exploitation. We strive to make the digital world a safer place by being vigilant, transparent, and continuously improving our CSAE policies.

Together, We Can Protect and Empower Everyone.

By using Karan Kavach, you're not just taking steps to protect yourself; you're also contributing to a safer, more secure world for families, children, and communities everywhere.

To pause your account, navigate to Menu → Settings → Account → Pause Account. What Happens When You Pause Your Account:

When you pause your account**

it becomes invisible to all other users. Your profile will no longer be searchable, and all of your posts will be hidden. None of your friends will be able to view or download any of your post data.

How to Delete Your Account:

To permanently delete your account, go to Menu → Settings → Account → Delete Account and choose to delete all of your data.

What Happens When You Delete Your Account:**

Once you delete your account, it and all associated data will be permanently erased. Your account will be marked as deleted and will be inaccessible. Additionally, a request will be sent to all of your friends’ devices to remove any posts that might still be stored in their cache or database.

After deletion, your profile will no longer be visible or searchable by any other users. Depending on business requirements and applicable laws, Karan Kavach may retain your firebase_auth_user_id for a period of 7 days to 6 months to ensure that all your posts and data are fully deleted from other users' devices. Please note, the firebase_auth_user_id is a unique identifier for your account but does not contain personal information such as your email, password, or phone number.

Once your account is deleted, all associated data—such as your name, email, phone number, photos, videos, and posts—will be removed from all other users' devices, and your profile will no longer be visible. Karan Kavach will retain this data only if required by government authorities or business considerations to ensure proper deletion or for security and privacy purposes. In such cases, minimal information may be kept to prevent misuse, such as users deleting data to evade legal obligations or criminal activities.

** All terms and conditions / details mentioned subject to change based upon business / customer / government etc. requirements.